Returns & Exchanges

At Get Sassy Beauty Supply, we want you to love your look; if you are not completely satisfied, you can return unopened and unused products within 30 days of purchase. Please note that for hygiene reasons, certain items such as wigs, hair extensions, and cosmetics are final sale unless defective.

1

Initiate Your Request

Contact our support team via email with your order number and photos of the items you wish to return to receive a Return Authorization number.

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring all seals are intact and the Return Authorization number is clearly marked on the outside.

3

Ship It Back

Drop off your package at any authorized shipping provider; we recommend using a trackable service as we are not responsible for items lost in transit.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing